At Napier Heat Pumps, we provide a thorough, professional servicing approach that goes beyond basic filter cleaning. Our maintenance services include:

1. Deep Clean Services – A Full, In-Depth System Clean

Standard servicing often involves only a quick wipe-down of filters, but this is not enough to maintain peak efficiency and indoor air quality. Our Deep Clean Service involves:

✅ Dismantling & Reassembling your indoor unit for a thorough clean.
✅ Removing built-up dust, bacteria, and mould that can cause airborne contaminants.
✅ Sanitizing coils, filters, and fans to restore airflow and efficiency.
✅ Eliminating surface bacteria that contribute to poor air quality and respiratory issues.
✅ Cleaning drainage pipes to prevent blockages and water leaks.

This process significantly improves air quality, efficiency, and system performance while extending the lifespan of your heat pump.

2. Scheduled Preventative Maintenance (PPM) for Homes & Businesses

For businesses, commercial facilities, and large-scale HVAC systems, a tailored preventative maintenance plan (PPM) ensures your heating and cooling systems remain in top condition all year round.

Our PPM plans include:

✅ Customized maintenance schedules based on your usage and needs.
✅ Automatic service reminders using top-of-the-line software.
✅ Regular performance checks to prevent unexpected breakdowns.
✅ Cost-effective servicing solutions that help reduce energy bills and repair costs.
✅ Compliance with health and safety regulations for commercial properties.

Our tailor-made maintenance programs ensure businesses, offices, and homeowners receive timely servicing that keeps their heat pumps running efficiently without the stress of remembering service dates.

3. Multi-Brand Expertise – Servicing All Heat Pump & Air Conditioning Models

At Napier Heat Pumps, we service all major heat pump and air conditioning brands, including:

✅ Daikin
✅ Mitsubishi Electric
✅ Fujitsu
✅ Panasonic
✅ Toshiba
✅ LG & More

No matter the brand, size, or complexity of your system, our qualified technicians provide expert servicing, repairs, and maintenance solutions tailored to your specific requirements.

4. Commercial & Residential Maintenance Solutions

Whether you own a residential property, manage an office space, or run a large commercial facility, we provide specialised maintenance services for all applications:

🏡 Home Maintenance Services – Keep your heat pump clean, efficient, and reliable with regular servicing to improve air quality and energy savings.

🏢 Business & Office Maintenance – Ensure a comfortable, healthy workplace with scheduled servicing that meets building compliance standards.

🏭 Commercial HVAC Maintenance – Large-scale commercial air conditioning systems require routine professional servicing to prevent downtime and maintain efficiency.

Why Choose Napier Heat Pumps for Your Heat Pump Servicing?

✔ Comprehensive Service – We offer a thorough deep clean, not just a basic filter wash.
✔ Experienced & Certified Technicians – Our team is trained in multi-brand servicing and follows industry best practices.
✔ Advanced Maintenance Tracking Software – We send automatic reminders for your next service, so you never miss a maintenance check.
✔ Energy Efficiency Focused – Proper servicing helps reduce power consumption and lower running costs.
✔ Tailored Solutions for Homes & Businesses – Whether you need a one-off service or a long-term maintenance plan, we customize our approach to your needs.

How Often Should You Service Your Heat Pump?

For residential heat pumps, we recommend servicing at least once per year to maintain efficiency and air quality.

For commercial and high-use systems, servicing every 3 to 6 months is recommended to prevent performance issues and costly breakdowns.

Areas We Serve in Hawke’s Bay

We provide expert heat pump servicing and maintenance throughout:

• Napier
• Hastings
• Havelock North
• Taradale
• Clive & Te Awanga
• Central Hawke’s Bay
• Mahia & Wairoa
• Waimarama